Terms and Conditions


Orders placed before 2:00 PM go out the same day and 1 arrive in 2 -3 working days in the US.

Canada Shipping:
Shipping to Canada is a $6 charge by USPS First Class Airmail International for under 3 pounds weight. Packages over 3 pounds are sent by USPS Priority Airmail International. See chart below for weights and costs, or load items in your shopping cart and click on link for cost.
The customer is solely responsible for any sales tax and duty imposed by the Canadian government, which is collected in Canada.

Weight Cost $US Shipping Method
0 - 3 pounds $6.00 First Class Airmail International
3-8 pounds $18.00 Priority Airmail International
8-12 pounds $24.00 Priority Airmail International
12-16 pounds $29.00 Priority Airmail International
16-20 pounds $35.00 Priority Airmail International
20-24 pounds $40.00 Priority Airmail International

For Next Day Air Delivery (Not available for Foreign orders, or heavy items such as Bulk Training Balls, Shoes, Robots, Barriers, Net Sets and Tables): Add $55.00

Next Day Air Saturday Add $70.00
For Small Orders Under $60.00: Add $5.95


To Canada, Hawaii or Puerto Rico: Add $6.00
Sorry, no C.O.D. to Puerto Rico.
To all other countries, we deliver via (EMS) Express Mail only.
for a 1 pound package, ADD: $32.75
for 2 pounds, ADD: $36.75
for 3 pounds, ADD: $39.75
for 4 pounds, ADD: $49.75
International shipping cost may vary, depending on country, request rate quote for your location!

Call for extra Freight quotes to Alaska.
Shipping for Newgy Robots to Continental US is via UPS ground service only (2-5 days)

Shipping costs are: $30.00 for the 540, 1040 Robot
and $40.00 for the 2040 and 2050 Robot

Shipping for Newgy Robots to Hawaii, Alaska and Puerto Rico ship via Priority Mail only.

Shipping costs are:
$56.00 for the 540, 1040 and 1050
$80.00 for the 2040 and 1050

Shipping Address Issues

IMPORTANT! Please ensure that the US shipping address you give us is correct.

There is a $11.00 charge for changing the shipping address after an order is submitted.

The customer is responsible for any charges, imposed by shipping companies, resulting from an incorrect shipping address.

UPS NOW CHARGES A $11.00 fee for address correction or for change of ship to address.
Please make sure your address is correct, i.e.: street, road, ave, court, etc.
WE WILL CHARGE $11.00, if we are charged by UPS for an incorrect address or a forwarded address!

Delivery Duration

Most US Orders are delivered by American Table Tennis, from Michigan, via Priority Mail or UPS‚ depending on the weight of the order.

The delivery duration map above does not apply for table and robot orders, as explained below:

Newgy robots and accessories are delivered by Newgy, from Tennessee, to anywhere in the US in around 2-5 days, depending on destination.

  • All tables are shipped Monday-Friday by motor freight carriers. Tables will be delivered curbside & someone must be present to assist the driver in removing the table from the truck.
  • Due to the size of the truck, freight companies may be unable to access certain residential areas. If you feel that your required destination is such, please contact us prior to placing your order.
  • Additional services can be provided by the freight company at an additional charge. Please contact us should you require special assistance.
  • We will notify you once your table has been shipped and provide you with the PRO (tracking) number and the local terminals phone number. Scheduling a delivery time with the freight company will be required.
  • Should you need to change the ship to address for any reason once the table has been shipped, an additional charge will apply.
  • Most freight companies require a four hour time window for delivery. If the freight company is late for delivery, please contact them directly.
  • Failure to comply with the arranged delivery time will result in additional charges to you for re delivery and/or storage fees established by the freight company.
  • Once the table has been removed from the truck, and while the driver is still present:
    • Inspect the table for damage
    • Table damage must be noted on the Delivery Receipt
    • If you suspect damage that is not visible, please note Subject to Inspection on the Delivery Receipt. If the driver will not allow you to make this notation, refuse the shipment.
    • All of this must be observed to ensure proper credit
  • For any concealed damage found after the delivery, you must notify the freight company within ten days.
  • If you find your table has concealed damage, do not assemble the table. If a table has freight damage and a pick-up by the freight company is required, you are responsible for re-packing the table in its original packaging.
  • Tables cannot be shipped COD.

Return Policy

You can return recreational rackets (not combos or custom rackets), rubbers and blades within 30 days of the purchase provided that they are still sealed and have not been used.

Combos and custom rackets which we assemble for you, cannot be returned.

Tables cannot be returned unless they are damaged on delivery.

Newgy Robot purchases are protected in three ways: (1) a 30-Day Unconditional Money Back Guarantee, (2) a standard 1-Year Limited Warranty, and (3) a 5-Year Service Policy.

All other products can be returned within 30 days of their purchase provided they are not used.

Shipping for returned items has to be paid by the customer.

Our return policy is subject to change.


Shopping from American Table Tennis.com is done over a secure server. We use standard security technology that is found in other online shops on the Internet. The information you submit in encrypted and it can only be read by us. We take all the necessary precautions to ensure the confidentiality and security of your personal information. Our secure server certificate is provided by VeriSign.

However, if you still do not wish to submit your credit card over the Internet you may choose to place your order by phone or by fax. You may also send a money order by post, however this payment method is considerably slower than using a credit card. Cash on Delivery is also accepted. However, the Cash on Delivery option does not apply if you request that we assemble your racket.

You may choose your payment option from the payment section of the check out process. We recommend that you pay by credit card or PayPal. For International customers we can only deliver to the billing address of the credit card used for the purchase and we reserve the right to require more information about the credit card than what is indicated in the payment page.‚

Contacting Us

CALL TOLL FREE: 1-800-825-7664
When ordering by phone have your order and credit card ready to expedite your purchase.

FAX ORDERS: 1-248-356-5871


or write to:

SOUTHFIELD MI 48076-1679


From outside of the USA call 1-248-356-1073

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

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Typographical Errors
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Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by American Table Tennis without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

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